We are incorporating CDC and local Health Department guidelines to keep our guests and employees safe. In addition, we are committed to the following:
Employees will wear face coverings and practice physical distancing protocols whenever possible.
All rental equipment will be sanitized prior to each usage. Our vehicles and physical locations will be thoroughly and frequently disinfected.
We’ve added limited and contact free fitting options to ensure maximum safety and peace of mind for both our guests and employees.
COVID-19 Operating Procedures
The procedures outlined below are designed to safeguard the health and safety of our guests and employees while providing the excellent customer service and outstanding ski and snowboard equipment that Black Tie is known for.
DISINFECTION: All tools, workstations, vehicles and shop surfaces are sanitized daily using an EPA-approved microbial disinfectant.
PRE-DELIVERY: All rental equipment (including, but not limited to, helmets, skis, snowboards, boots, and poles) is disinfected using an EPA-approved microbial disinfectant while wearing masks before being loaded into a sanitized delivery bag. The vehicle interior is sanitized daily and between any staff transitions.
AT DELIVERY: We wear masks to unload and deliver your rental equipment and adhere to social distancing guidelines through this process. Additionally, we sanitize any tools utilized for adjusting bindings, etc. and our paperless waiver system further minimizes contact. Our preference is to conduct fittings in an outdoor environment or open areas (lobby, foyer, garage) when possible. Enhanced procedures to provide limited or contact free boot-fittings are available based on the preference of our clientele. We ask that all guests wear masks throughout the entire fitting. Guests are strongly encouraged to bring their own face covering, but we can provide disposable masks for those in need.
AT PICK-UP: Our staff will wear masks and sanitize all returned rental equipment.
EMPLOYEE HEALTH SCREENINGS: We are requiring employees to check for COVID symptoms before each shift and to stay home if they feel unwell. In addition, employees will undergo daily temperature checks at the start of each shift.
Other Important Notes:
We prefer cashless transactions. Gratuities for our delivery technicians can be added to your credit card.
Email us at info@blacktieskis.com or call 866.360.6433 if you have any additional questions about our COVID-19 prevention procedures.
Cancellation Policy
We also understand the difficulty making decisions during these uncertain times and want you to feel confident in reserving your rental equipment. Black Tie will give a full refund to any guest who cancels their reservation more than 48 hours in advance. Guests who need to adjust their reservations within 48 hours, please reach out to the location you booked with directly.
We remain committed to delivering the same high quality of service, while doing our part to keep our guests, employees, and communities safe. We can’t wait to see you on the slopes!
PREMIUM BIKES FOR EVERY ADVENTURE
Outdoor gear, local expertise, and unparalleled service
Choose your destination, rental dates, and equipment package online in just a few clicks. From e-bikes and mountain bikes to cruisers, paddleboards, and more, we’ll help you find the perfect gear for your adventure.
02
Delivery or Pickup
Have your bikes delivered directly to your accommodations or pick them up at one of our convenient storefront locations. Either way, we’ll have everything ready for your ride.
03
Personalized Fit
We’ll customize your rental gear based on your riding experience and the type of adventure you have planned. Whether you’re cruising bike paths with the family or tackling mountain trails, we’ll ensure you’re properly fitted and ready to ride.
04
ADVENTURE SUPPORT
Should conditions change or equipment needs arise, we’re just a phone call away. Our team can make any necessary adjustments or replacements to help keep your adventure on track.
05
Easy Returns
Returns are quick and seamless, so you can spend more time enjoying your adventure. Your local Black Tie team will provide everything you need to make returning your gear easy.
Ready to get started?
Book your gear in minutes and get set for your trip:
Back in 2002, the idea was simple: rescue families from long lines at ski rental shops by bringing premium gear directly to them. Black Tie Ski Rentals started in a one-car garage with a few hundred pairs of skis. Today, we’ve grown to 18 locally owned and operated branches serving more than 46 world-class mountain destinations.
Over the years, that same commitment to service and quality has expanded beyond winter. Black Tie now offers premium summer rentals, from bikes to paddleboards and more, helping guests make the most of every season.
We’re proud to work alongside our local partners to deliver seamless, high-quality experiences in every destination. Because while we love winter, we’re here for adventure year-round.
Have questions about renting with us? Fill in the form below or contact us at
866.360.6433 and we will get back within two business days.
Thank You!
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